MYTRA Orders
Shipping Policy
Thank you for shopping with MYTRA. We work to process and ship your order as quickly as possible while keeping you updated along the way.
Order Processing Time
- All orders are processed within 1–5 business days.
- Orders are not processed or shipped on weekends or holidays.
- If we experience a high volume of orders, processing times may be slightly delayed. We will notify you if this applies to your order.
Shipping Time
- After your order has been processed, it will be shipped and is expected to arrive within 7–14 business days.
- Shipping times may vary depending on your location, shipping method, carrier, and other factors outside of our control.
- Delays may sometimes occur due to customs, postal service issues, weather, holidays, or other unforeseen circumstances.
Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout before you complete your purchase.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your shipment.
International Shipping
- We currently ship worldwide.
- International shipping times may vary depending on the destination country and any customs procedures that may apply.
- Customers are responsible for any customs duties, taxes, import fees, or other charges required by their country.
Incorrect Shipping Information
Please make sure your shipping address is accurate before placing your order. MYTRA is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information provided at checkout.
Lost, Delayed, or Damaged Packages
If your order is delayed, lost, damaged, or marked as delivered but not received, please contact us as soon as possible so we can review the issue and help guide you through the next steps.